FAQ 1

WHAT

WE

ACCEPT

What do you accept on consignment?
We accept seasonal clothing and accessories for men, women, and juniors. We accept accessories such as shoes, belts, handbags, scarves, and jewelry on consignment.

Local artisans who create up-cycled, recycled, and eco-friendly crafts should contact us about selling their wares at Rethreads.

Rethreads aims to offer an eclectic mix of items – from vintage to current styles – with no emphasis on any particular style/era/designer. Acceptance is conditional based on item condition, current inventory, and customer interest.

We do not carry wedding dresses, mens’ or womens’ suits, maternity clothes, or kids’ clothing.

What season are you taking right now? 
We accept consignment based on the current and/or upcoming season. Check our home page, or call us to ask exactly what we're looking for right now.

Are you looking for any specific items?

Fall/Winter: Typical popular items include sweaters, jackets, boots, hats, gloves, scarves, and layering pieces.

Spring/Summer: Typical popular items in the summer include light-weight tops, open-toed shoes, summer dresses, and new or barely-worn bathing suits.

Year 'round: We accept jewelry any time of year. We also always accept accessories such as handbags, wallets, and belts.

Do you accept wedding dresses on consignment?
We do not carry wedding dresses. At this time, our best advice is to try selling your dress on Craigslist, Ebay, or Etsy (if vintage). You can also try 29 Consign near Ruckersville or Bliss Bridal Boutique in Richmond, VA.

How about bridesmaid dresses?
We will take some bridesmaid dresses on consignment, especially if they are versatile enough to be worn by someone attending a wedding (not necessarily in the bridal party) or other formal event.


FAQ 2

BECOME

A

CONSIGNOR

How do I become a consignor?
If you are a new consignor, please schedule an appointment to come in with your clothing for the first time. You can contact us here or call us at (434)244-7111 to schedule a time.

  • Bring in seasonal items in good, clean condition.
  • Please bring in only 25 items (two bags) or less at a time.
  • You can bring in items in shopping bags, boxes, or on hangers.
  • At the appointment, we’ll review the consignment contract with you, and you’ll fill out your contact info so we can add you to our database.
  • Plan to wait/browse at the store while we sort through your items.
  • We’ll sort through and take in the items that will best meet our customer’s interests.
  • We will give back the items we cannot accept on consignment. If you prefer, we can donate them to a charity on your behalf.

How should I bring in my clothes?
You can bring in clothes on hangers, in shopping bags, boxes, or on hangers.*

*Please note that we do not have enough space to immediately hang every item that is brought in on a hanger. Any items accepted on consignment will be placed in a bag and tagged with your number.

Merchandise must be in excellent condition. Clothing should be freshly laundered or dry-cleaned, with no holes, stains, tears, missing buttons, worn cuffs, etc. Shoes and other accessories should not show signs of significant wear or damage. Jewelry should be cleaned. Please do not use scented garbage bags or heavily scented dryer sheets on your clothing.

I cleaned out all my closets and have a LOT of items to bring in!
Congrats on decluttering your closets! If you have more than 25 items or two shopping bags’ worth of clothing to consign, please contact us in advance to arrange a time to drop off. We need advance notice in order to process a large load.

How much do I get for my items?
As a consignor, you'll receive 50% back as store credit if and when your item sells.

Store credit never expires and can be used anytime.

At any point, you can “cash out” some or all of your account and receive 25% of the sale value (half of the store credit value) as a check.

You may request a check in person or via email. It will be available for pickup in the store the following Friday after your request. Checks can be mailed to your address for an extra $1.00 from your store credit amount.

Most of our consignors choose to keep their store credit and “recycle” their wardrobe through Rethreads.

 

Can I receive an itemized receipt of my consignment items?
Because we don't charge a new consignor fee, Rethreads does not record a receipt of each item. If you wish to have an itemized list of your consignments, please write a list of what you brought to us either before you come, or after we have sorted and determined what we can accept on consignment. Then, if you come in to retrieve unsold items around 60 days later, we will know what sold based on what unsold items remain on the racks. We are working toward having an inventory tracking system in the future.

Do you buy clothing or just consign?
Rethreads operates on a consignment model. We occasionally buy entire estates of clothing, depending on the circumstances. Please contact us to inquire.

Do you have a contract I can look at and fill out ahead of time?

At the bottom of this page, you'll find a download button. Feel free to print out and bring a copy with you when you become a consignor; otherwise we will give you one when you come in.

Thank you for your interest in consigning with us.


FAQ 3

EXISTING

CONSIGNORS

I’m already a consignor at Rethreads and want to bring in more items. Do I need an appointment?
The short answer is no.

If you are an existing consignor at Rethreads you can bring in 25 items or less for consignment anytime during our consignment take-in times, 12-6 Monday-Saturday.  We will give back the items we cannot accept on consignment, or, if you prefer, we can donate them to a local charity on your behalf.

What if I can’t wait while you sort my items? “Drop & Run”
If you are unable to wait while we sort your consignment items, we offer “Drop & Run” services. It's very important that you fill out a check-in slip each time you drop off any items. This is how we identify your items and give you credit.  If you choose to drop off consignment items with us to sort through at a later time, please plan to come back to retrieve any items we are unable to accept on consignment by the end of the day. Otherwise, we will donate any items we are unable to accept for consignment. Please bring no more than 25 clothing items at a time for Drop & Run services (jewelry and small accessories may exceed 25 items).

Can I retrieve my items if they don’t sell?
You are welcome to retrieve your items if they don’t sell during the 60 day consignment period. We do not pull items for you off the racks, so please plan to spend some time at the store looking for any unsold items on the racks, using your consignor number to identify them on the tag. Unsold items not retrieved by the consignor by the end of the consignment period become the property of Rethreads and may be subject to donation or steep sales as we make room for new inventory.


FAQ 4

DONATE

TO

CHARITY

 

I want my consignment credit to benefit the local community. Do you work with charities?
The following nonprofit organizations have accounts at Rethreads.

  • Better World Betty 
  • C-ville Pride
  • Charlottesville NOW!
  • Common Ground
  • Derby Dames
  • Marty Whitlow Fund
  • PB&J fund
  • SARA 
  • What Wize Women Want

You can choose to designate one of them as the beneficiary of your consignment credit.

If you prefer, you can also designate another charity and we will send them half the proceeds of your sales.

We also work with local organizations for various events, fundraisers, and donations. If you know of a local organization that might like to partner with us for an event or as a consignor, please let us know. 

 

Where do you donate items that you cannot accept on consignment?
We have worked with a number of different outlets for our donations, including local crafters and schools, community fundraiser events, Purple Heart Foundation, AmVets, Belmont Baptist Church, The Haven, and an organization that hosts yard sales to benefit various community organizations (Etc Yard Sales). If you know of an organization looking for specific items and think we might be able to help meet their needs, please let us know. We like partnering with organizations who are willing to pick up at our door at short notice, as we do not have much room for storing donations.


THANKS FOR READING OUR FAQ SECTION!

If you're new to consigning with us, you've made the first step and are ready to set up a new consignor appointment.

You can further prepare for your appointment by reading and even filling out our new consignor application.

Just click on the button below to download the PDF file.

HEAD OVER TO OUR CONTACT PAGE TO FIND OUR STORE.